CCS Corporate & Community Services: Problem Solving & Decision Making

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Essential Skills & Information:

Business Advisery Services

Problem Solving & Decision Making

Business in the new millennium will be more knowledge based than at any other time in history. The role of key staff in Problem Solving and Decision-Making roles will be crucial to the success of any organization.

Most companies lack a systematic and disciplined approach to solve problems quickly and effectively. This results in companies losing valuable time and money (in trial and error) and often, also blame-fixing. The aim is to get employees competent in a proven and tested method for cause analysis that will save time, eliminate recurring problems and stimulate innovative fixes.

One of the most important functions of management today is making effective and objective decisions. Managers often have multiple and diverse alternatives, but sometimes lack the necessary skills to make quick, effective and participate decisions.

The aim is to equip delegates with effective, systematic techniques of information gathering and an innovative analysis that will enable them to create the best solution for any situation.

Programs in this suite include:

Problem Solving and Decision Making

Analytical Fault Finding

Human Error Problem Solving

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